SAMPLE of Frequently Asked Questions

Need Help?

We’re here to support you. We encourage you to:

✅ Check our FAQ ideas below for fast answers.
✅ Go to our HELP page for technical support.

Q: What is the Leadership Support Centre?
A: It is an AI-powered resource platform designed to support fire service leaders. It offers coaching, leadership strategies, crisis management insights, scenario training, and more — all tailored for fire services.

Q: Who is this platform for?
A: It's built for members of fire services leadership teams who are professionals across Canada looking for training and solutions to common leadership challenges.

🔹 Using AI FAST RESPONDER™

Q: Do I need to create an account in ChatGPT to use the platform?
A: Yes. This is important in order to take advantage of all that that your Leadership Support Centre has to offer. The good news is that you can sign up for the FREE ChatGPT app!

Q: Can I trust AI's answers?
A: AI is designed to support—not replace—human decision-making. Always verify advice with your organizations protocols and best practices when needed. You will still need to use your own judgement and critical thinking. Sometimes ChatGPT is just plain wrong.

Q: How do I save a helpful conversation?
A: This is done automatically for you in your ChatGPT history.

🔹 Privacy & Security

Q: Is my input saved or shared?
A: No. We do not store, save, or share anything you type into our site.

🔹 Technical Troubleshooting

Q: ChatGPT isn’t responding — what should I do?
A: Try refreshing your browser or clearing your cache. Ensure you have a stable internet connection.

Q: The site is loading slowly. Why?
A: Performance can vary depending on your internet connection or browser. Sometimes cell phone use is slower than laptop or tablets.

Q: Why can’t I access certain features or buttons?
A: This may be due to browser settings or plugins. Try disabling ad blockers or switching to another browser.

🔹 Support & Feedback

Q: Can I suggest new features or content topics?
A: Yes! We welcome your ideas. Submit them through the CONTACT form.

Q: Will new features be added?
A: Absolutely — we’re constantly improving based on feedback and emerging leadership needs.